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PetSmart upgrades inventory tracking to boost in-store operations

An article from

Dive Brief

The pet retailer aims to enhance its order fulfillment capabilities by using GreyOrange’s gStore platform.

Published Jan. 31, 2025

A view of a PetSmart store on Sept. 15, 2022 in Levittown, New York. PetSmart deployed the gStore platform from GreyOrange as a way to better locate inventory inside its stores. Bruce Bennett via Getty Images

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Dive Brief:

  • PetSmart deployed a retail software as a service platform across 1,700 stores to improve inventory mangement, according to a Jan. 7 press release.
  • The gStore platform by GreyOrange, a supply chain solutions technology company, will help the pet retailer enhance its location management, inventory management, digital fulfillment and store operations through GreyOrange’s software that details a store’s inventory and physical layout.
  • “Imagine it just like Google Maps for your store inventory with real-time updates and AI capabilities, ensuring that you always know exactly where your inventory is, reducing stockouts and enhancing shopping exp…

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