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USPS Ground Advantage volume jumps as shipping changes take root

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The Postal Service has secured more direct customer contracts as volume for services used by package consolidators wanes.

Published Feb. 7, 2025

U.S. Postmaster General Louis DeJoy attends a ceremony at the U.S. Capitol on June 21, 2023, in Washington, D.C. DeJoy touted the volume gains for the agency’s Ground Advantage service in a Board of Governors meeting Thursday. Drew Angerer via Getty Images

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The U.S. Postal Service gained more direct business from shippers while demand for consolidator-focused services dipped for the quarter ended Dec. 31. The results align with the agency’s goal to better compete in the package delivery market.

The agency saw volume and revenue for its Ground Advantage shipping service surge by 16.1% and 27%, respectively, year over year, according to its quarterly report. The report said Ground Advantage’s “acceptance in the marketplace and contribution to revenue growth and profitability are above expectations” despite heavy competition.

The Postal Service secured more than 1,000 customer contracts for Ground Advantage in the quarter, “with a couple thousand more in the sales pipeline,” Postmaster General Louis DeJoy said in a Board of …

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