UPS has reached an agreement with Amazon to slash its delivery volumes with the e-commerce giant by more than 50% by the latter half of 2026.
While Amazon accounted for 20-25% of its UPS’s U.S. package volumes, making Amazon UPS’s largest customer, that business was responsible for under 12% of the delivery company’s total revenue in 2024, according to UPS’s fourth quarter earnings report released on January 30. CEO Carole Tomé told investors in a conference call that Amazon is “not our most p…
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