New date for contactless payment expansion at four train operators

UK: The introduction of pay-as-you-go travel using contactless bank cards and mobile devices at further 47 stations is now scheduled for February 2, having been delayed from September 2024 as a result of a cybersecurity incident at Transport for London which how now been resolved.

The stations are served by c2c, London Northwestern Railway, Southeastern and South Western Railway. The delays to the rollout resulted from the problems at TfL, and were out of the train operators’ hands.

Touching in and out to pay ‘will mean less time spent queuing to buy a ticket and will speed up journeys’, said SWR Customer & Commercial Director Peter Williams when the new launch date was announced on January 20.

Jonny Wiseman, Customer Experience Director at LNR, said ’ahead of the launch, we encourage passengers to read up on the new system before they travel, with information available via our website’.

Essex commuter operator c2c will be the only National Rail operator offering contactless payments across its entire network. ‘Following months of rigorous behind-the-scenes technical and op…